Frequently Asked Questions
Everything you need to know about your daily brew.
How fresh is the coffee when it arrives?
We roast our beans in small batches daily. Your coffee is typically shipped within 24 to 48 hours of roasting to ensure you receive it at peak flavor.
Do you offer pre-ground coffee or just whole beans?
We offer both! You can select 'Whole Bean' or choose from various grind sizes tailored for Espresso, Filter, or Cafetiere brewing methods.
How should I store my coffee to keep it fresh?
Keep your coffee in a cool, dark place in an airtight container. Our bags feature a resealable zipper and a one-way valve designed to maintain freshness for as long as possible.
What is your shipping policy?
We offer standard and express shipping nationwide. Orders over $50 qualify for free standard shipping. Most orders arrive within 3-5 business days.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns on opened bags. However, if there is a quality issue or a mistake with your order, please contact us and we will make it right.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and reputable importers to ensure fair wages and sustainable farming practices are maintained across our entire supply chain.