Returns & Exchanges

At RAVE Coffee, we want you to be completely satisfied with your brew, which is why we offer a hassle-free return policy for both our fresh-roasted beans and brewing equipment. If your order isn't hitting the spot or arrived damaged, we are here to make it right within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and details regarding the item you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure the items are in their original packaging; for equipment, please include all manuals and accessories to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized collection point.

• 4.
  Quality Check & Refund

  Once our warehouse receives and inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.